Our Prices
Follow-up Telephone Consultation - 20 minutes
IMPORTANT INFORMATION
Currently we are only offering follow-up telephone consultations to patients who have previously used our Express Consultation Service.
We do not offer telephone consultations to new patients who have not already used our Express Consultation Service.
We will try our best to offer you a follow-up consultation with the clinician of your choice, however sometimes this may not be possible due to availability.
Our telephone consultation price above (£35) is for the consultation fee only and does not include the price of any prescribed medications, products, blood tests or any other investigations. Any medications or products we may recommend during the consultation will be made available for you to purchase via your DigiDerm account afterwards. There is no obligation for you to purchase these medications or products. Any tests or investigations that may be suggested will be explained to you including an estimate of the costs involved (again there is no obligation for you to go ahead with these).
Cancellation Policy– If you would like to cancel your appointment then please do so at least 48 hours before the appointment time and we will offer you the chance to reschedule or claim a full refund. You can cancel or reschedule your appointment by emailing [email protected].
Age & Location– We only offer consultations to those aged 16 or over and those resident in the UK.
Our Prices
Telephone Consultation
20 minutes
Video Consultation
20 minutes
IMPORTANT INFORMATION
Currently we are only offering telephone and video consultations for the following conditions:
Acne, Rosacea, Eczema and Psoriasis.
If you have another skin condition that is listed on our website then you can still fill in our Free Consultation Form, attach some photos and we will recommend some treatments for you.
Our telephone and video consultation prices above (£65) are for the consultation fee only and do not include the price of any prescribed medications or products. Any medications or products we may recommend during the consultation will be made available for you to purchase via your DigiDerm account afterwards. There is no obligation for you to purchase these medications or products.
Cancellation Policy– If you would like to cancel your appointment then please do so at least 48 hours before the appointment time and we will offer you the chance to reschedule or claim a full refund. You can cancel or reschedule your appointment by emailing [email protected].
Age & Location– We only offer consultations to those aged 16 or over and those resident in the UK.
How does it work?
Book
Click the 'Book A Consultation' button above and select a clinician, suitable date and time. Once you have booked your appointment you will receive a confirmation email containing the date and time of your appointment and a pre-consultation questionnaire.
Photograph
We ask all of our patients to take at least 3 photos of your affected skin. See 'How to take a Photo of Your Skin' below. You can use your mobile phone to take the photos, or a digital camera if you prefer. You can upload these photos to the pre-consultation questionnaire so your clinician can review them before your appointment.
Consultation
You will be called via telephone at the start of your appointment time and warmly welcomed by one of our friendly DigiDerm clinicians. We will take the time to listen to you, and you can tell us what troubles you the most about your skin. We will then work out a treatment plan together, that will get you on the path to solving your problem. After the consultation, you can WhatsApp or Email us any time for ongoing support and advice!
Delivery
Any medications or treatments that may be prescribed during the consultation will be made available for you to purchase via your DigiDerm account and delivered out to you as soon as the next day!
How does it work?
BOOK
Once you have booked your appointment you will receive a confirmation email containing the date and time of your appointment and a pre-consultation questionnaire. If you have booked a video consultation, you will receive another email with the video link that you will use to join our virtual consultation room.
PHOTOGRAPH
We ask all of our patients to take 3 photos of your affected skin. One each from the left side, right side and front on. See the ‘How to take a Photo of Your Skin’ page in the Support Hub. You can use your mobile phone to take the photos, or a digital camera if you prefer.
CONSULTATION
You will be warmly welcomed by a friendly dermatology pharmacist. We will take the time to listen to you, and you can tell us what troubles you the most about your skin. We will then work out a treatment plan together, that will get you on the path to healthier skin. After the consultation, you can WhatsApp or Email us any time for ongoing support and advice!
DELIVERY
Any medications or treatments that may be prescribed during the consultation will be made available for you to purchase via your account and delivered out to you as soon as the next day! This will be explained during the consultation.
How to Take a Photo of Your Skin
If taking pictures of your face make sure you take off your glasses, keep your hair out of your face and remove any make up.
Find a good light. You can do this by standing in front of a window or being in a well-lit room.
Turn off any filters on your device so we can see the real you (Don’t worry, we’ve seen it all before!)
Try to take at least one photo close up, and one photo further away to give us some perspective. A photo from the side can also help if your skin goes up or down from the surface.
All pictures uploaded are 100% confidential and will only be looked at by the clinician involved. We work in line with GDPR regulations, and we do not use photos for promotional or marketing reasons unless you give us consent.
How to Take a Photo of Your Skin
If taking pictures of your face make sure you take off your glasses, keep your hair out of your face and remove any make up.
Find a good light. You can do this by standing in front of a window or being in a well-lit room.
Turn off any filters on your device so we can see the real you (Don’t worry, we’ve seen it all before!)
Make sure your face or skin problem fills the entire screen. But don’t hold your device too far away from your skin as it will be harder to see.
All pictures uploaded are 100% confidential and will only be looked at by the clinician involved. We work in line with GDPR regulations, and we do not use photos for promotional or marketing reasons unless you give us consent. See our Confidentiality and Data Protection page for more information.
