DigiDerm does not provide advice for urgent, severe or life-threatening clinical queries or medical emergencies.
If your problem is a medical emergency or you suspect that you require urgent care, then either:
- If you or someone you know is seriously ill or injured and their life is at risk- call 999.
- If a medical emergency is non-life threatening- call 111.
- If you have a non-life-threatening illness or injury then either see your GP or if outside of opening hours, then either call NHS 111 or visit your nearest Minor Injuries Unit or A&E Hospital Department.
The NHS website has a free Urgent Care Services search tool you can access at:
https://www.nhs.uk/Service-Search/other-services/Urgent%20Care/LocationSearch/1824
If you need urgent access to local NHS mental health services in England, then you can search local services online via:
https://www.nhs.uk/service-search/mental-health/find-an-urgent-mental-health-helpline
If you need urgent access to local NHS mental health services in Wales, then you can find more information at:
https://abuhb.nhs.wales/urgent-out-of-hours/mental-health-crisis/
If you’re having a mental health crisis, you can also contact your G.P, NHS 111 (Out-of-hours) or attend your local Accident and Emergency Department. Please see our Urgent Care Services Page for more information.
If your query or medical problem is non-urgent and you are an existing DigiDerm patient then you can contact us via Email or WhatsApp for clinical queries or call our partner pharmacy (Pharmacy to My Door) if it is specifically related to your medication. See our Contact us Page for contact details.
